SAN ANTONIO, October 3, 2011 – Billing Services Group (BSG) and a coalition of industry leaders have joined together to launch KnowYourPhoneBill.org, a website that offers consumers easy-to-follow guides for understanding phone bill charges and protecting them from phone bill … Continue reading
The Federal Trade Commission (FTC) offers facts for consumers about how to recognize when they have been crammed, and how to reduce their risk of cramming. Click here to read more: http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro18.shtm
The Federal Communications Commission (FCC) has adopted Truth-in-Billing rules to improve consumers’ understanding of their telephone bills. Click here to read more: http://transition.fcc.gov/cgb/policy/truthinbill.html
When making an internet transaction, consumers must provide proof of their identity, which is validated by the merchant before the transaction can be completed. Service providers’ systems prevent purchases that originate from suspicious IP addresses, and transactions are denied if … Continue reading
All consumers must be provided with terms of conditions of each purchase, and service providers must confirm that consumers accept these terms and authorize their purchase before a transaction is completed.
Before being permitted to have charges for their services included on consumers’ phone bills, service providers must pass a rigorous review of their business that includes background checks, site inspections and a comprehensive review of business operations. Service providers are … Continue reading
KnowYourPhoneBill.org is a public service provided by Billing Services Group (BSG), AccuData Technologies, IDology, Infutor, LexisNexis, and Veratad. This site is designed to help consumers understand charges on their phone bill and know how to protect themselves from cramming.
This website offers tools and resources to help consumers understand charges on their phone bill, know where to go with questions, and know how transactions should be authorized when a charge will be billed through their telephone merchant. Our priority … Continue reading