Tuesday September 13th, 2011

A public service for consumers

This website offers tools and resources to help consumers understand charges on their phone bill, know where to go with questions, and know how transactions should be authorized when a charge will be billed through their telephone merchant. Our priority is to ensure consumers are protected from phone bill “cramming” – a practice in which unscrupulous actors place unauthorized, misleading or deceptive charges on your phone bill. We invite you to take the quiz above to test your knowledge about your local telephone bill, and to read more about how to identify cramming.