Recent Updates
March 28, 2012

“Third-party billing aids in reducing administrative costs for 1+ providers, which are ultimately passed on as cost savings to end-user subscribers.” –Coalition for a Competitive Telecommunications Market

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March 21, 2012

Ways To Fight Phone Cramming

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Welcome to

A public service for consumers

This website offers tools and resources to help consumers understand charges on their phone bill, know where to go with questions, and know how transactions should be authorized when a charge will be billed through their telephone merchant. Our priority is to ensure consumers are protected from phone bill “cramming” – a practice in which unscrupulous actors place unauthorized, misleading or deceptive charges on your phone bill. We invite you to take the quiz above to test your knowledge about your local telephone bill, and to read more about how to identify cramming.